Jira Service Management

{"xsrfToken":"d66bb23a-7094-47b7-960b-86c6bd06ae7c_c8bcde8a89b5f40e2755f1bc70bbd00c04880345_lout","branding":{"id":"1","key":"vs","name":"Vercator® Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f154d","headerLinkHoverBGColor":"#0f154d","headerBadgeColor":"#0f154d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fc73ed6c-4b93-4c02-9559-c32e0fa3821b/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwNjI2VDA3MzkwOCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiMTg4ZjNkOTEtN2Q2ZC00MDY2LWI2N2EtMTVkNDMzZDc3MzA4IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTpmYzczZWQ2Yy00YjkzLTRjMDItOTU1OS1jMzJlMGZhMzgyMWIiOlsicmVhZCJdfSwibmJmIjoxNjM0NjAxNTgyLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzQ2MDIxODIsImlhdCI6MTYzNDYwMTU4MiwianRpIjoiZDYwMTgyMDktZGZkZC00MzNmLTkxYWUtMDAxNmVkNWMxZWE4In0.wM-2ROIIKuuxXUwV8A1bMJr5-VJTI_2vHd5kxl5VrVVqGeAyjd7JsnJrVGHNw81MQcHqwYOzlVH11Lq5CryHL_0MQhbUWh7m4xJSD354OcS_smzoWhRXT7kYxyDZUyNZxPUbE68nP2uxa0YSZidXtSPtMY-jM4ke85uzOBZnML3z0cUriEBJogc-5dlAEs2U0XpjugUYlS5aEChyWbCEjnb1kzqggcFHdpVGNLGqJE6sAwHlsmvIrQrxD1bQQ9lBUd-iyMfI4nxhY6vI4s8D1EDGr-RVNgK-KABaMEP7iviKcPP4F_IE5-IzXxwolVD2a2sexPIqt_v4PSXXi8I26Q&client=188f3d91-7d6d-4066-b67a-15d433d77308&issuer=micros-group%2Fjira&mode=fit","logoId":"fc73ed6c-4b93-4c02-9559-c32e0fa3821b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Correvate Help Centre","sharedPortalName":"Correvate Help Centre","userInitialAnnouncementHeader":"Help Centre Guide","userInitialAnnouncementMessageWiki":"Click below to get help from Correvate's Vercator support team.","translations":{"en-US":{"helpCenterTitle":"Welcome to the Correvate Help Centre","sharedPortalName":"Correvate Help Centre","announcementHeader":"Help Centre Guide","announcementMessage":"Click below to get help from Correvate's Vercator support team.","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/355b4fc4-5fb8-4b1a-aeac-8af8e34cb728/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwNjI2VDA3MzkwOCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiMTg4ZjNkOTEtN2Q2ZC00MDY2LWI2N2EtMTVkNDMzZDc3MzA4IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTozNTViNGZjNC01ZmI4LTRiMWEtYWVhYy04YWY4ZTM0Y2I3MjgiOlsicmVhZCJdfSwibmJmIjoxNjM0NjAxNTgyLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzQ2MDIxODIsImlhdCI6MTYzNDYwMTU4MiwianRpIjoiMTgyNWIxYzAtYTVlMi00YWNlLWE5MGUtZTg0ZjBjNzE5MmEyIn0.tF0Z3WxWf1NAn3On9qJHAlrqsrX2Fs1-dnV55AmWl5UiZBa3uekNPbekWxHgkPuW1WMc8pV0HA2xLyBXQ_2aNVLg5XUcDREYL-V91Wqm4kPSe8hLuYC69znlRrCi8riPPOl3BP9Nzr2udRRusXtDCdAKrKnD48pvH16UZKnEQnEl0HtWVnaUbvBPiv60-_FLQuBoQlo-qCBUhPEiNSrhUkiHARmo5o0NU0V8VxUhitAZVohwJbRxstzRvP3CB8g4Cwfw7M-0Z-9JSU1wBb44y9Fpe69QdCLaNUH9XDvnhjghswifmz_FbHYfa-VctEVhUTgjPu3ltizQqiDmfH4qyg&client=188f3d91-7d6d-4066-b67a-15d433d77308&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"355b4fc4-5fb8-4b1a-aeac-8af8e34cb728","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"vs","projectId":10003,"serviceDeskId":1,"name":"Vercator® Support","description":"Welcome! You can raise a Vercator Support request from here. See the knowledge base for guides and user manual at <a href=\"https://vercator.com/knowledge-base/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://vercator.com/knowledge-base/</a>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"15","name":"Error log","descriptionHtml":"","callToAction":"Error log","introHtml":"The log file indicates there has been a problem with the software.","icon":10458,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help using, configuring or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[1],"key":""},{"id":"2","name":"Payment & Billing questions","descriptionHtml":"","callToAction":"Payment & Billing questions","introHtml":"Choose this if you have questions about tariff, payment or billing.","icon":10483,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://correvate.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[2,1,3,4,5,6,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VS","userLanguageHeader":"Hello!","userLanguageMessageWiki":"If you would like to contact us please pick an option below. For our knowledge base of help articles visit <a href=\"https://vercator.com/knowledge-base/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>","defaultLanguageHeader":"Hello!","defaultLanguageMessage":"If you would like to contact us please pick an option below. \nFor our knowledge base of help articles visit [here|https://vercator.com/knowledge-base/]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Correvate Help Centre","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}